Refund policy

 

United Arab Emirates Returns & Exchanges 

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We hope you are happy with you order. If your purchase is not exactly what you are looking for, please inform us of the return or exchange request within 7 days from delivery. 

Items can be returned or exchanged once without any charge, unless stated otherwise, subject to stock availability. For a second exchange the courier charge is  30 AED and it is covered by the customer. Returned items will only be accepted if they are not used and are in the original condition.

For a return, once the sandals have been collected, an online refund will be arranged - no refunds can be made by the courier services upon the collection of the returning items.  

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International Returns

 

We hope you are happy with you order. If your purchase is not exactly what you are looking for you have 7 days from receiving your order to arrange for return by any secure means.

Returning an item may occur a charge which is covered by the customer. 

Returned items will only be accepted if they have not been used and are in the original condition.

We don't offer exchanges. If you would like a different size or color, please return your unwanted item and place a new order.

 

 

Exchanged and Returned items

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Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging and placed inside a protective outer box/bag for shipping. 

When trying on the sandals, please do not mark the soles or damage the shoe bag or box. We highly recommend when trying on the sandals to stand on a carpeted floor in order to protect the soles from unpleasant marks.

Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.

 

If you wish to request for an exchange or return, please contact us at :

Email: contact@mykonosgreeksandals.com

Whatsapp: +971 58 516 5371

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